Accessibility

Yume Japanese Restaurant is committed to ensuring that our website is accessible to all visitors, including people with disabilities. We believe that every guest deserves full and equal access to our menus, locations, and services — whether they are visiting our restaurants in person or browsing our website.

We recognize our responsibilities under the Americans with Disabilities Act (ADA) and the California Unruh Civil Rights Act (Cal. Civ. Code § 51), and we are actively working to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

We are working toward conformance with WCAG 2.1 Level AA, which covers a wide range of recommendations for making web content more accessible. These guidelines address accessibility for people with visual, auditory, motor, cognitive, and neurological disabilities.

Our target standards include:

• WCAG 2.1 Level AA — Web Content Accessibility Guidelines published by the World Wide Web Consortium (W3C)
• Section 508 of the Rehabilitation Act
• ADA Title III — Americans with Disabilities Act requirements for places of public accommodation
• California Unruh Civil Rights Act (Cal. Civ. Code § 51)

We have taken the following steps to improve and maintain the accessibility of our website:

• Conducted an accessibility audit against WCAG 2.1 AA criteria (most recent: September 10, 2026)
• Added descriptive alternative text to all meaningful images throughout the site
• Implemented full keyboard navigation with visible focus indicators on all interactive elements
• Used proper ARIA roles, labels, and attributes for menus, tabs, dropdowns, and dynamic content
• Added language attributes (lang=“ja”) to Japanese food terms for correct screen reader pronunciation
• Ensured text meets minimum color contrast ratios (4.5:1 for normal text, 3:1 for large text)
• Provided a “Skip to content” link on every page for efficient keyboard navigation
• Respected the prefers-reduced-motion user preference to disable animations
• Ensured all core content — menus, locations, hours, and phone numbers — is available in server-rendered HTML without requiring JavaScript
• Integrated the UserWay accessibility widget to provide additional assistive tools

September 10, 2026 — Recent Fixes

Our most recent accessibility review focused on keyboard and screen reader users. The following issues were identified and resolved:

• Enlarged image viewer focus handling (WCAG 2.1.2, 2.4.3): When an image was opened full screen, keyboard focus stayed behind the viewer on content that had been hidden from screen readers. Focus now moves into the viewer when it opens, stays within it while open, and returns to the image that was selected when it closes. The close button also has a visible focus outline.
• Images always have a description (WCAG 1.1.1): Monthly special images previously took their description from the promotional text, so an image could be left with no description at all. Each promotional image now has its own dedicated alternative text, and a description is generated automatically if none is provided, so no meaningful image is ever unlabelled.
• Corrected tab controls (WCAG 4.1.2): Controls in our staff management area were announced as tabs without the panels they control. They now use the correct roles and relationships, support left and right arrow key navigation, and clearly indicate which option is selected.
• Status messages are announced (WCAG 4.1.3): Loading and save confirmations were shown visually only. They are now announced to screen reader users, so it is always clear whether a change was saved.

March 25, 2026 — Recent Fixes

Based on our latest accessibility audit, the following issues were identified and resolved:

• Phone link accessible names (WCAG 2.5.3): Removed aria-label overrides on homepage phone links so the accessible name now matches the visible text, ensuring consistency for voice control and screen reader users.
• Duplicate footer landmarks: Eliminated duplicate contentinfo (footer) landmarks on the homepage and menu pages. Decorative sections are now properly marked as generic regions, leaving a single, unambiguous footer landmark per page.
• Landmark structure: Restructured the homepage so that header, main, and footer are clean sibling elements in the DOM, preventing assistive technology from misinterpreting landmark boundaries.
• Hidden hover overlays: Added aria-hidden to visually-hidden hover overlays on the homepage portal and location cards, so content that is invisible by default is no longer exposed to screen readers.
• Decorative elements: Consolidated all decorative background elements (grain texture, typography backdrop, brush strokes) under a single aria-hidden container to reduce noise for assistive technology users.

We are transparent about areas where we are still working to improve. The following limitations are known to us and are being actively addressed:

• Third-party ordering platforms: We link to UberEats, DoorDash, Grubhub, Toast, and Postmates for online ordering. These platforms control their own accessibility. If you encounter barriers on those sites, please call us directly to place your order by phone.
• Yelp reservation platform: Our Pico Rivera and Long Beach locations use Yelp for online reservations. While Yelp maintains its own accessibility standards, we cannot guarantee full accessibility of their embedded tools. You may always call us directly to make a reservation.
• Phone-based reservations: Our Manhattan Beach location currently accepts reservations by phone. We understand this may be a barrier for deaf or hard-of-hearing guests and are evaluating text-based and online alternatives. In the meantime, please reach out using the contact methods in Section 6 below.
• Contacting us is currently by phone: At present the direct contact methods listed on this site are telephone numbers. We recognise this is a barrier for guests who are deaf or hard of hearing, and we are working to add a written contact option so accessibility concerns can be reported without a phone call. In the meantime, you may reach us through the direct message features on our Instagram and Facebook pages, which are linked for each location in the site footer.
• PDF menus: Downloadable PDF menus may have limited screen reader compatibility. Full menu content is always available in accessible HTML on our Menu pages.

Accessibility is not a one-time project — it is an ongoing part of how we build and maintain our website. Our continued efforts include:

• Regular accessibility audits and testing against WCAG 2.1 AA criteria
• Prioritized remediation of issues based on user impact
• Accessibility review as part of our development process for all new features and content
• Monitoring feedback from visitors who use assistive technologies
• Evaluating text-based reservation options for all locations

If you encounter any accessibility barriers on our website, or if you need information in an alternative format, we want to hear from you. We will do our best to provide the content you need in a way that works for you.

You can reach us by phone at any of our locations:

• Pico Rivera — 6730 Rosemead Blvd, Pico Rivera, CA 90660 — (213) 693-3726
• Long Beach — 6415 E Spring St, Long Beach, CA 90808 — (562) 429-8818
• Manhattan Beach — 1150 Morningside Dr, Manhattan Beach, CA 90266 — (310) 802-1160

When you contact us, please describe the accessibility issue you experienced, including the page URL and any assistive technology you were using. This helps us identify and resolve the problem efficiently.

If any part of our website is not accessible to you, we offer the following alternatives so you can still access our services:

• View our menus: Call any location and our staff will read menu items, descriptions, and prices to you
• Place an order: Call any location directly to place a pickup or dine-in order by phone
• Make a reservation: Call any location to reserve a table — our staff is happy to assist
• Get directions: Call us and we will provide directions to any of our three Southern California locations

We take accessibility concerns seriously and will respond promptly to any report. If you feel that we have not adequately addressed your concern, you have the right to file a complaint with:

• U.S. Department of Justice — ADA Information Line: (800) 514-0301 (voice) or (800) 514-0383 (TTY)
• California Department of Fair Employment and Housing (DFEH) — (800) 884-1684 (voice) or (800) 700-2320 (TTY)

Related pages: Terms of Service · Privacy Policy