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Commitment

Accessibility

Last updated: March 20, 2026

Our Commitment

Yume Japanese Restaurant is committed to ensuring that our website is accessible to all visitors, including people with disabilities. We believe that every guest deserves full and equal access to our menus, locations, and services — whether they are visiting our restaurants in person or browsing our website.

We recognize our responsibilities under the Americans with Disabilities Act (ADA) and the California Unruh Civil Rights Act (Cal. Civ. Code § 51), and we are actively working to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Standards We Follow

We are working toward conformance with WCAG 2.1 Level AA, which covers a wide range of recommendations for making web content more accessible. These guidelines address accessibility for people with visual, auditory, motor, cognitive, and neurological disabilities.

Our target standards include:

  • WCAG 2.1 Level AA — Web Content Accessibility Guidelines published by the World Wide Web Consortium (W3C)
  • Section 508 of the Rehabilitation Act
  • ADA Title III — Americans with Disabilities Act requirements for places of public accommodation
  • California Unruh Civil Rights Act (Cal. Civ. Code § 51)

What We’ve Done

We have taken the following steps to improve and maintain the accessibility of our website:

  • Conducted an accessibility audit against WCAG 2.1 AA criteria (most recent: March 20, 2026)
  • Added descriptive alternative text to all meaningful images throughout the site
  • Implemented full keyboard navigation with visible focus indicators on all interactive elements
  • Used proper ARIA roles, labels, and attributes for menus, tabs, dropdowns, and dynamic content
  • Added language attributes (lang=“ja”) to Japanese food terms for correct screen reader pronunciation
  • Ensured text meets minimum color contrast ratios (4.5:1 for normal text, 3:1 for large text)
  • Provided a “Skip to content” link on every page for efficient keyboard navigation
  • Respected the prefers-reduced-motion user preference to disable animations
  • Ensured all core content — menus, locations, hours, and phone numbers — is available in server-rendered HTML without requiring JavaScript
  • Integrated the UserWay accessibility widget to provide additional assistive tools

Known Limitations

We are transparent about areas where we are still working to improve. The following limitations are known to us and are being actively addressed:

  • Third-party ordering platforms: We link to UberEats, DoorDash, Grubhub, Toast, and Postmates for online ordering. These platforms control their own accessibility. If you encounter barriers on those sites, please call us directly to place your order by phone.
  • Yelp reservation widget: Our Pico Rivera location uses Yelp for online reservations. While Yelp maintains its own accessibility standards, we cannot guarantee full accessibility of their embedded tools. You may always call us directly to make a reservation.
  • Phone-based reservations: Our Long Beach and Manhattan Beach locations currently accept reservations by phone. We understand this may be a barrier for deaf or hard-of-hearing guests and are evaluating text-based alternatives. In the meantime, please reach out using the contact methods in Section 6 below.
  • PDF menus: Downloadable PDF menus may have limited screen reader compatibility. Full menu content is always available in accessible HTML on our Menu pages.

Ongoing Efforts

Accessibility is not a one-time project — it is an ongoing part of how we build and maintain our website. Our continued efforts include:

  • Regular accessibility audits and testing against WCAG 2.1 AA criteria
  • Prioritized remediation of issues based on user impact
  • Accessibility review as part of our development process for all new features and content
  • Monitoring feedback from visitors who use assistive technologies
  • Evaluating text-based reservation options for all locations

Need Help? Contact Us

If you encounter any accessibility barriers on our website, or if you need information in an alternative format, we want to hear from you. We will do our best to provide the content you need in a way that works for you.

You can reach us by phone at any of our locations:

  • Pico Rivera — 6730 Rosemead Blvd, Pico Rivera, CA 90660 — (213) 693-3726
  • Long Beach — 6415 E Spring St, Long Beach, CA 90808 — (526) 429-8818
  • Manhattan Beach — 1150 Morningside Dr, Manhattan Beach, CA 90266 — (310) 802-1160

When you contact us, please describe the accessibility issue you experienced, including the page URL and any assistive technology you were using. This helps us identify and resolve the problem efficiently.

Alternative Access

If any part of our website is not accessible to you, we offer the following alternatives so you can still access our services:

  • View our menus: Call any location and our staff will read menu items, descriptions, and prices to you
  • Place an order: Call any location directly to place a pickup or dine-in order by phone
  • Make a reservation: Call any location to reserve a table — our staff is happy to assist
  • Get directions: Call us and we will provide directions to any of our three Southern California locations

Formal Complaints

We take accessibility concerns seriously and will respond promptly to any report. If you feel that we have not adequately addressed your concern, you have the right to file a complaint with:

  • U.S. Department of Justice — ADA Information Line: (800) 514-0301 (voice) or (800) 514-0383 (TTY)
  • California Department of Fair Employment and Housing (DFEH) — (800) 884-1684 (voice) or (800) 700-2320 (TTY)

Related pages: Terms of Service · Privacy Policy